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TERM | DEFINITION | CHARACTERIZATION | ACTIVITY |
Beliefs |
Notions held dearly, change by generation, influence decisions and actions in many, tiny ways every day, and includes: foundations of culture, ideals, visions, sense of identity. |
Executive responsibility, 10-20 year time horizon, very high impact, and nearly impossible to manage. |
Lead organization adaptation of a coherent set of beliefs. Communicate the rationale and vision of the future. It must be desirable and feasible. |
Structures |
Method expeditors which are consistent with beliefs and includes: policies, facilities, infrastructure, equipment, habit, relationships and targets. |
Management's responsibility, 2-5 year time horizon, substantial impact and difficult to manage. |
Devise, adjust and promulgate structures in support of methods and beliefs; must be viewed as helpful, not hurtful, and desirable. |
Methods |
The procedures and processes that the business executes and includes: instructions, recipe's, and accumulated know-how. |
Supervision's responsibility, 3 month to 1 year time horizon. Essential, but stable, positive impact and not difficult to manage. |
Train and refine line workers with particular attention to start-up. Give feedback on above and share with below. |
Behaviors |
The decisions, motions and conduct of workers in response cumulatively effects the above and refines their personal capabilities and proclivities. |
Line worker responsibility, 1 minute to 1 day time horizon. The culmination of the above and requires little micro-management. |
Participate in and learn about the above, give feedback and suggestions. |
Program ® |
COMPARISON |
IMPROVEMENT (gains of 10-20%) |
STEP CHANGE (gains of 100-200%) |
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Executive |
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Managerial |
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Supervisory |
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Line |
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Program ® | COMPARISON |
IMPROVEMENT (gains of 10-20%) |
STEP CHANGE (gains of 100-200%) |
Category ¯ | |||
Beliefs |
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Structures |
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Methods |
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Behaviors |
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